FAQ's

Which payment methods do you accept?

Roro Clothing uses a variety of payment platforms. From Visa to Mastercard payments, Apple Pay to PayPal, and more. We can assure you that there will be a payment method for you!

Do you accept refunds?

At the moment we do not accept refunds. However, we do offer exchanges on all products or a credit to the full amount of the item(s). Please note that the delivery cost will not be included in the credit and the credit will only be valid if the product(s) is returned in perfect condition.

How much is delivery?

The cost for delivery may vary.

Our shipping calculator will automatically provide you with the cost at checkout.

RoRo Clothing's delivery prices are constantly being updated by our courier service so we are able to supply you with the most cost effective shipping options available.

 

 

I want to promote your products!

Promote away! We love to see our customers in our clothing; it makes us feel so blessed and honoured that you chose us!

We also offer an affiliate program. We are always on the lookout for promoters/bloggers to endorse our products! If you would like to earn money whilst promoting our products then check out our Become Affiliate page.

How do I contact customer service?

For any queries please do not hesitate to contact us. We are always happy to help. There are multiple ways to contact us, please see below:

Email us on: Info@roroclothing.com
Message us on Facebook: Roroclothingstore
DM us on Instagram on: Roroclothing_

Please note that our customer service team is only available between the hours of 9am-9pm UK Time.

We pride ourselves on having the best customer service and we aim to get back to you within 4 hours.